Faber, an Italian kitchen appliance manufacturer, has a history that dates back to 1955. The company entered the Indian market in the early 1990s, offering a range of kitchen solutions, including chimneys, hobs, and built-in appliances. Faber is well-known for its innovative and stylish kitchen products, catering to the evolving needs of Indian households. Consumer complaints regarding Faber products have intermittently revolved around two primary concerns: product installation and after-sales service. Some customers have faced difficulties in obtaining timely installation for chimneys and hobs, which is a crucial aspect of ensuring the efficient functioning of these kitchen appliances. In addition, occasional concerns have been raised about service delays, highlighting the significance of responsive and efficient after-sales service to maintain customer satisfaction. Faber is actively working to address these concerns, aiming to streamline installation processes and minimize service delays for a more gratifying customer experience. In terms of after-sales service, some customers have encountered delays in addressing issues with their Faber appliances. These delays can occur during repair or maintenance requests, where a swift resolution is crucial to minimise disruption in the kitchen. If you have a concern related to Faber and need to raise a complaint, you're in the right spot. Take a moment to file a complaint, and our team of experts will assist you in pursuing appropriate actions and achieving a resolution.
Did you know
Faber introduces built-in ovens on 6 October, 2023, equipped with smart cooking capabilities and Wi-Fi connectivity.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Faber . If you find yourself discontented with Faber , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Faber, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Faber. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects