Asus India, the Indian arm of the global tech giant Asus, entered the Indian market in the early 2000s. Over the years, it has established itself as a leading brand in the consumer electronics sector, offering a wide range of products, including laptops, smartphones, motherboards, and gaming peripherals. Asus is renowned for its innovation and commitment to cutting-edge technology, making it a favoured choice for tech enthusiasts and gamers in India. Consumer complaints regarding Asus India products typically revolve around after-sales service, warranty claims, and software-related issues. Some customers report challenges in receiving timely support or addressing product defects. Despite these issues, Asus India continues to invest in enhancing its customer support infrastructure and product quality to better meet the evolving needs of Indian consumers and maintain its position as a prominent player in the Indian consumer electronics market. If you encounter any issues or have a concern related to Asus India, rest assured that the company is dedicated to addressing your needs. We have established a platform to facilitate the filing of complaints, ensuring that customers have a direct channel to voice their concerns. By filing a complaint, you can expect prompt and professional support from Asus India's through our team of experts, who are committed to assisting you in pursuing the most suitable actions and reaching a resolution that aligns with your satisfaction.
Did you know
On 26 September 2023, Asus introduced the ROG Zephyrus G15 gaming laptop, featuring an AMD Ryzen 7 7800HS CPU and NVIDIA GeForce RTX 4070 GPU.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Asus India . If you find yourself discontented with Asus India , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Asus India, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Asus India. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects