Vedantu stands out as a prominent online tutoring platform, revolutionising education by providing students with the convenience of learning from their homes. Boasting an extensive selection of subjects and classes, Vedantu has garnered popularity among students seeking personalized and accessible education. While the platform has earned positive reviews from satisfied users, there are noteworthy consumer complaints that deserve attention. A prevalent concern revolves around the challenge some students face in finding tutors who align with their unique learning styles and needs. Despite Vedantu offering a diverse range of tutors and courses, the task of finding an ideal match for every individual student can be daunting. However, Vedantu addresses this issue by providing a valuable solution—a free trial session for new students. This trial session serves as a practical means for students to assess whether a particular tutor complements their learning preferences. On another front, Vakilsearch has a team of seasoned lawyers who specialise in consumer protection laws. Focused on handling online consumer complaints, this team possesses the knowledge and expertise required to assist consumers in addressing their concerns effectively. Vakilsearch emerges as a reliable resource, ensuring that consumer rights are protected and offering support to individuals navigating potential issues with online platforms, including educational ones like Vedantu.
Did you know
Vedantu, a prominent player in the edtech sector, has reported a net loss of ₹696 crore in the fiscal year 2022. This represents a 13% increase from the ₹616 crore loss recorded in the previous fiscal year, as disclosed in the company's MCA filings.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Vedantu . If you find yourself discontented with Vedantu , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Vedantu, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Vedantu. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects