Tata Cliq stands as an online retail platform providing a diverse array of products spanning electronics, fashion, and home appliances. Renowned for its dependable services and competitive pricing, it has garnered favour among consumers. However, despite its positive reputation, some customers have voiced concerns. A prevalent grievance revolves around Tata Cliq's delivery services, where customers have experienced tardy deliveries, inaccuracies in orders, and subpar communication from the delivery team. Instances have been reported where customers faced extended wait times, stretching into weeks, to receive their orders. Additionally, some have received damaged items, amplifying the frustration for consumers reliant on punctual deliveries to fulfil their requirements. The company must confront and rectify these issues, enhancing its delivery services to ensure customer contentment. On a related note, Vakilsearch boasts a team of seasoned lawyers specialising in consumer protection laws, adept at handling online consumer complaints. Armed with comprehensive knowledge and expertise, they are well-equipped to assist consumers in addressing their grievances and safeguarding their rights in the online shopping landscape.
Did you know
Tata CLiQ, headquartered in Mumbai, India, is an Indian e-commerce enterprise owned by Tata Unistore Limited, a part of the Tata Group. The company is active in various segments, including Fashion, Footwear, and Accessories.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Tata Cliq . If you find yourself discontented with Tata Cliq , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Tata Cliq, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Tata Cliq. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects