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Specsmakers

Specsmakers, a well-regarded eyewear brand, offers an extensive array of products, making it a preferred choice for individuals seeking both affordability and high-quality eyewear. Renowned for its robust frames, stylish designs, and exceptional customer service, the brand has earned its popularity. However, like any brand, there are notable consumer concerns that have come to light. A frequent consumer complaint centres around the delay in product delivery. Numerous customers have voiced their experiences of orders taking longer than anticipated to reach them. Despite the brand's assertion of a swift and efficient delivery process, instances of delays have caused inconvenience for some customers. Addressing this issue is pivotal for Specsmakers, necessitating improvements in their delivery procedures to ensure that customers consistently receive their orders within the stipulated time frame. Recognising the importance of consumer protection, Vakilsearch houses a team of seasoned lawyers specialising in consumer protection laws. This adept team is well-versed in handling online consumer complaints, demonstrating the knowledge and expertise required to assist consumers in addressing their concerns and safeguarding their rights.

Did you know

Specsmakers has a presence in over 290 retail stores throughout South India.

Loss amount between

₹1 - ₹1 lakh

1999

1499+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹1 Lakh– ₹25 Lakhs

3499

2999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹25 Lakh – ₹1 Crore

4999

3999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

Above 1 Crore

9999

7999+gst

What you’ll get

tick

Legal consultation

tick

Drafting legal notice

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Email & Chat support

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If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.

Here’s What You Need to Do About Resolving Complaints Online

  • 1. Step 1: Contact customer service, reach out to using phone, email or website

  • 2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence

  • 3. Step 3: Look into the solution provided by the customer service team

  • 4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.

How to Lodge a Consumer Complaint Against Specsmakers with Vakilsearch

With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Specsmakers . If you find yourself discontented with Specsmakers , take the step to submit a complaint.

Follow these steps to proceed:

  • 1. Navigate to the ‘File a Consumer Complaint’ page

  • 2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered

  • 3. Fill in your personal details and outline the particulars of your grievances

  • 4. Initiate a plea for a refund, replacement, or compensation in relation to the brand

How We Will help you File a Legal Consumer Complaint Against Specsmakers

  • 1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.

  • 2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.

  • 3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.

  • 4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.

Before Initiating a Complaint, Ensure You Complete the Following Procedures

  • 1. First, try resolving the issue through the brand's customer service.

  • 2. Keep a record of all communications, like emails and chats, with their support.

  • 3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.

Why Vakilsearch?

Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.

Legal Network

We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.

Social Network

We can help amplify your issues by starting a social media campaign against Specsmakers, ensuring they take notice.

Business Network

With Vakilsearch, you can quickly get in touch with the right people at Specsmakers. We have a vast database of companies keen on resolving customer issues.

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Not sure about the packages

If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.