Myntra, established in 2007, stands as one of India's leading fashion e-commerce platforms, offering a diverse range of clothing, accessories, and lifestyle products. Acquired by Flipkart in 2014, Myntra has become synonymous with fashion and lifestyle shopping, providing a curated collection of brands and styles for men, women, and kids. Its focus on offering trendy fashion choices, exclusive collaborations, and convenient shopping experiences through its app and website has made it a go-to destination for millions of fashion-conscious consumers in India. Consumer feedback concerning Myntra commonly revolves around issues like delayed deliveries, sizing discrepancies, and occasional customer service challenges. Reports highlight instances of orders arriving late, receiving products with size variations, and facing difficulties in obtaining timely and satisfactory resolutions from customer support. Despite Myntra's vast fashion collection, these complaints have sparked concerns among consumers regarding service reliability, accurate sizing, and responsive customer service, urging improvements in delivery timelines. For individuals experiencing issues or having complaints, this platform provides a dedicated space to address and resolve concerns. By filing a complaint, users can leverage the expertise of a dedicated team, which is poised to guide them through the process, facilitating appropriate actions and striving for a resolution that meets the expectations of the brand's discerning customer base.
Did you know
Did you know? Myntra, a fashion-focused e-commerce platform in India, boasts over 250 million registered users and 120,000 brands. In 2022, it generated over $2 billion in gross merchandise value, making it a dominant player in the Indian fashion e-commerce market. Its focus on trendy styles, curated collections, and efficient delivery network has made it a popular destination for fashion-conscious consumers. Myntra's influence is evident in its 50% market share in the Indian fashion e-commerce space, solidifying its position as a major player in the industry.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Myntra . If you find yourself discontented with Myntra , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Myntra, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Myntra. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects