Flipkart, established in 2007, has emerged as a leading Indian e-commerce platform, offering a wide array of products, including electronics, fashion, home essentials, and more. Acquired by Walmart in 2018, Flipkart continues to be a dominant force in the Indian online retail market, known for its extensive product range, competitive pricing, and innovative services like cash on delivery and easy returns. Its user-friendly interface and diverse offerings have made it a household name, playing a significant role in shaping India's e-commerce landscape. Consumer feedback concerning Flipkart commonly revolves around issues like delayed deliveries, wrong or damaged products, and occasional customer service challenges. Reports highlight instances of orders arriving past the promised delivery date, receiving products different from the ones ordered, and facing difficulties in obtaining satisfactory resolutions from customer support. Despite Flipkart's popularity, these complaints have led to consumer concerns regarding service reliability and support. For individuals experiencing issues or having complaints, this platform provides a dedicated space to address and resolve concerns. By filing a complaint, users can leverage the expertise of a dedicated team, which is poised to guide them through the process, facilitating appropriate actions and striving for a resolution that meets the expectations of the brand's discerning customer base.
Did you know
Did you know? Flipkart, India's leading e-commerce giant, continues its impressive growth trajectory. In 2022, they surpassed $20 billion in gross merchandise value, with a staggering 45% market share in the Indian e-commerce market. This translates to over 400 million registered users and 3.5 million sellers, making it a dominant force in Indian online shopping. As Flipkart expands its offerings and delivery network, its influence is likely to continue growing in the years to come.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Flipkart . If you find yourself discontented with Flipkart , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Flipkart, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Flipkart. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects