Discover a world of convenience with First Cry, an online haven for baby products, encompassing everything from diapers and clothes to toys and books. Catering to parents seeking the ease of shopping from home, First Cry is a popular marketplace for fulfilling the needs of children. Despite its widespread acclaim, some consumer concerns have surfaced, particularly centered around product quality. Among the reported complaints about First Cry, a notable issue pertains to the quality of products received. Instances of customers receiving faulty or damaged items, falling short of expectations, have been highlighted. Criticisms have been directed at the company for perceived lapses in conducting thorough quality checks before shipping products. This lapse has resulted in customer dissatisfaction, requiring them to navigate the process of returns and refunds. In the arena of consumer protection, Vakilsearch emerges as a valuable resource. Boasting a team of skilled lawyers specialising in consumer protection laws, Vakilsearch is well-positioned to address online consumer complaints effectively. Armed with comprehensive knowledge and expertise, we stand ready to assist consumers in navigating challenges related to product quality concerns, ensuring the protection of their rights in the realm of online baby product shopping. The partnership between First Cry and Vakilsearch underscores the complexities inherent in maintaining quality standards and addressing consumer grievances in the e-commerce landscape.
Did you know
Firstcry stands as the largest online store in Asia dedicated to baby and kids products. Addressing the needs of our buyers, primarily mothers shopping for their children, our offerings span from prenatal essentials to products for early teens.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from First Cry . If you find yourself discontented with First Cry , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against First Cry, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at First Cry. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects