Discover the natural and organic goodness of Aurelia, a well-known skincare brand celebrated for its gentle products tailored for various skin types. While the brand enjoys a positive reputation, concerns have surfaced among some consumers regarding product quality and customer service. A prevalent consumer grievance focuses on Aurelia's product packaging. Numerous customers have voiced frustrations about non-leak-proof containers, leading to spillage or leakage during shipping. This not only results in product wastage but also creates a messy experience for the consumer. Additionally, some customers have reported issues with the product pump, citing difficulties in dispensing the product as needed. In the realm of consumer protection, Vakilsearch stands as a reliable ally. Boasting a team of seasoned lawyers specialising in consumer protection laws, Vakilsearch is well-equipped to address online consumer complaints effectively. With their comprehensive knowledge and expertise, they are ready to assist consumers in navigating challenges related to product quality and packaging, ensuring the protection of their rights within the dynamic landscape of skincare products. The collaboration between Aurelia and Vakilsearch underscores the ongoing commitment to addressing consumer concerns and enhancing the overall skincare experience.
Did you know
Pioneering the 'Mix n Match' concept in retail, our designers draw inspiration from contemporary Western fashion trends and forecasts, crafting silhouettes and styles tailored to the preferences of the modern Indian woman. The inaugural brand store opened its doors in 2001-2002 at Lajpat Nagar, New Delhi.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Aurelia . If you find yourself discontented with Aurelia , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Aurelia, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Aurelia. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects