Sonali Bank Ltd.

Sonali Bank Limited is a state-owned bank in Bangladesh, with its headquarters located in Dhaka. Established in 1972, it has since grown to become one of the largest banks in the country, with over 1,200 branches spread across the country. The bank offers a wide range of financial services, including deposits, loans, foreign exchange, trade finance, and more.

One of the most common complaints of customers of Sonali Bank Ltd. is poor customer service. Customers have reported long wait times, unresponsive staff, and difficulty getting their issues resolved. Some customers have also reported experiencing unprofessional behavior from staff members, such as rude or dismissive attitudes.

Delays in processing transactions is another complaint frequently raised by customers. Many customers have reported waiting for extended periods to receive fund transfers or other transactions, leading to inconvenience and frustration.

There have also been reports of loan-related issues, such as high-interest rates and complicated application processes. Customers have reported experiencing difficulties in obtaining loans, with some claiming that the bank's requirements and procedures are overly stringent and cumbersome.

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