Shivalik Small Finance Bank Limited
Shivalik Small Finance Bank Limited, a contemporary financial institution based in Patiala, Punjab, is at the forefront of delivering innovative financial solutions to customers through diverse banking channels. Established in 2017, the bank obtained the Small Finance Bank License from the Reserve Bank of India, operating as a subsidiary of Shivalik Mercantile Co-operative Bank Ltd. While Shivalik Small Finance Bank strives to offer top-notch services, common consumer complaints have been noted. A prevalent issue reported by customers is the extended waiting time for customer service support, encompassing prolonged hold times and perceived delays in query or complaint resolution. In response, the bank has taken proactive measures to address this concern. Initiatives include bolstering customer service support by introducing online and mobile banking channels for seamless access. Moreover, a dedicated helpline number has been provided to customers, ensuring immediate assistance for their queries. Acknowledging the importance of consumer protection, Vakilsearch stands as a reliable resource for consumers facing challenges. With a team of seasoned lawyers specialising in consumer protection laws, Vakilsearch is skilled at handling online consumer complaints. Leveraging the knowledge and expertise, our team at Vakilsearch is dedicated to assisting consumers in resolving grievances and safeguarding their rights. For those experiencing delays in customer service support with Shivalik Small Finance Bank, the support provided by Vakilsearch offers a dependable pathway to resolution and protection of consumer interests.
Did you know
The bank places a strong emphasis on technology, leveraging the Infosys Finacle Core Banking and Digital Banking Suite, which encompasses internet and mobile banking. With a cloud-based architecture, the bank gains unparalleled agility, enabling cost-effective management of scale and fueling its growth.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Here’s What You Need to Do About Resolving Complaints Online
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
How to Lodge a Consumer Complaint Against Shivalik Small Finance Bank Limited with Vakilsearch
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Shivalik Small Finance Bank Limited . If you find yourself discontented with Shivalik Small Finance Bank Limited , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
How We Will help you File a Legal Consumer Complaint Against Shivalik Small Finance Bank Limited
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Why Vakilsearch?
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
Legal Network
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
Social Network
We can help amplify your issues by starting a social media campaign against Shivalik Small Finance Bank Limited, ensuring they take notice.
Business Network
With Vakilsearch, you can quickly get in touch with the right people at Shivalik Small Finance Bank Limited. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects