Rajasthan Marudhara Gramin Bank

Rajasthan Marudhara Gramin Bank (RMGB), a regional rural bank that emerged on April 1, 2013, through the amalgamation of three banks – Mewar Anchalik Gramin Bank, Marwar Ganganagar Bikaner Gramin Bank, and Rajasthan Gramin Bank. Sponsored by the State Bank of India and the Government of Rajasthan, RMGB has its headquarters in the historic city of Jodhpur. The bank is committed to providing a range of financial services, including deposits, loans, insurance, and mobile banking, to cater to the diverse needs of its customers. While RMGB strives to offer quality services, it has encountered a common customer grievance regarding prolonged waiting times at the bank's branches due to insufficient staff. Customers have reported enduring extended waits, sometimes hours, to complete transactions or seek assistance from the bank's staff. Acknowledging this challenge, the bank has taken steps to alleviate the issue by hiring additional staff. However, customers still face difficulties during peak hours, prompting ongoing efforts to enhance service efficiency. To further address consumer concerns effectively, Rajasthan Marudhara Gramin Bank has partnered with Vakilsearch. Boasting a team of seasoned lawyers specialising in consumer protection laws, Vakilsearch is well-prepared to handle online consumer complaints. With their knowledge and expertise, Vakilsearch aims to assist consumers in addressing their grievances and safeguarding their rights, contributing to an improved banking experience with RMGB.