Puduvai Bharathiar Grama Bank, commonly known as PBGB, a regional rural bank that emerged in 2008 through the amalgamation of Bharathiar Grama Bank in Pondicherry and Puduvai Grama Bank in Tamil Nadu. Operating primarily in the Union Territory of Puducherry and the Karaikal region of Tamil Nadu, PBGB has established itself as a vital financial institution in the region. Despite its significant role, PBGB has faced common customer complaints, particularly concerning customer service. Numerous customers have expressed difficulties in resolving issues due to unavailability of customer service representatives and extended waiting times. Some have reported challenges accessing account details and obtaining updates on loan applications. Addressing these concerns, customers emphasize the need for greater transparency in the bank's operations and improved access to its services. In response to such challenges, Puduvai Bharathiar Grama Bank collaborates with Vakilsearch, a team of skilled lawyers specialising in consumer protection laws. Vakilsearch stands ready to address online consumer complaints, offering invaluable expertise to assist customers in resolving issues and protecting their rights. Together, PBGB and Vakilsearch strive to enhance transparency and customer satisfaction in the banking experience for the residents of Puducherry and Tamil Nadu.
Did you know
The bank is co-owned by the Central and Union Territory Governments and sponsored by Indian Bank. Operating under the ownership of the Ministry of Finance, Government of India, it is named in tribute to the esteemed poet Subramania Bharati.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
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1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Puduvai Bharathiar Grama Bank . If you find yourself discontented with Puduvai Bharathiar Grama Bank , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Puduvai Bharathiar Grama Bank, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Puduvai Bharathiar Grama Bank. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects