PT Bank Maybank Indonesia Tbk, widely recognised as Maybank Indonesia, stands as a preeminent financial institution in Indonesia, offering an extensive array of banking services encompassing consumer, corporate, and investment banking. As an integral part of the Maybank Group, one of Southeast Asia's largest financial services groups, Maybank Indonesia is committed to providing innovative and reliable financial solutions to its diverse clientele. In the dynamic landscape of financial services, it's not uncommon for Maybank Indonesia to encounter consumer complaints, with a recurring theme centering around fees and charges. Some customers may express concerns about the perceived high or insufficiently transparent nature of the bank's fees. Additionally, customer service-related issues contribute to common grievances, where clients may feel their queries or complaints are not met with prompt or satisfactory responses. Addressing these concerns, Vakilsearch emerges as a vital resource, boasting a team of seasoned lawyers specialising in consumer protection laws. Our proficiency in handling online consumer complaints positions us as valuable advocates for consumers seeking resolution. By leveraging the knowledge and expertise, Vakilsearch plays a crucial role in assisting consumers with their grievances, ensuring that their rights are protected in the realm of financial services.
Did you know
Maybank Indonesia offers diverse products and services for individuals and corporations, spanning Retail and Non-Retail Banking under Community Financial Services, along with Global Banking. The bank provides automotive financing through WOM Finance and Maybank Finance. Committed to tech advancement, Maybank Indonesia enhances banking through the M2U ID App, M2U ID Web, and other channels.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from PT Bank Maybank Indonesia TBK . If you find yourself discontented with PT Bank Maybank Indonesia TBK , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against PT Bank Maybank Indonesia TBK, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at PT Bank Maybank Indonesia TBK. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects