Paschim Banga Gramin Bank

Paschim Banga Gramin Bank (PBGB), a prominent regional rural bank contributing to the financial landscape of West Bengal, India. Established in 2007 through the amalgamation of Howrah Gramin Bank and Bardhaman Gramin Bank, PBGB operates with the steadfast sponsorship of the State Bank of India, the largest public sector bank in India. Owned collectively by the Government of India, the State Bank of India, and the Government of West Bengal, PBGB is committed to providing comprehensive banking services to the rural communities it serves. While PBGB strives for excellence in its services, it acknowledges a common challenge faced by its valued customers: prolonged wait times at bank branches, particularly during peak hours. Recognising the frustration this can cause, especially for those with time constraints, the bank is actively working on solutions to streamline customer experiences and reduce waiting times. PBGB remains dedicated to ensuring that customers can access essential banking services without unnecessary delays. To further enhance customer satisfaction and address concerns effectively, Paschim Banga Gramin Bank has partnered with Vakilsearch. With a team of skilled lawyers specialising in consumer protection laws, Vakilsearch is well-equipped to handle online consumer complaints, providing consumers with the necessary expertise to address grievances and protect their rights. Together, PBGB and Vakilsearch aim to create a more seamless and customer-friendly banking experience for the residents of West Bengal.