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Fino Payments Bank Limited

Fino Payments Bank Limited, a notable addition to India's banking sector since its establishment in 2017, operates as a subsidiary of Fino Paytech Limited, a leading digital payments solutions provider in the country. Distinguishing itself through a unique business model, Fino Payments Bank is dedicated to fostering financial inclusion among the underbanked and unbanked populations in India. Despite its success in expanding its customer base, Fino Payments Bank has encountered consumer complaints. Notable grievances include challenges related to account opening and activation, instances of unauthorised transactions, and reported issues with customer service. A prevalent concern raised by customers revolves around difficulties with account opening and activation. Some patrons have expressed frustration over their accounts not being activated despite completing the necessary processes, leading to inconvenience and the need for multiple follow-ups. In recognising the significance of consumer protection, Vakilsearch emerges as a reliable resource for those navigating challenges with Fino Payments Bank. With a team of seasoned lawyers specialising in consumer protection laws, Vakilsearch is skilled at handling online consumer complaints. Leveraging the knowledge and expertise, our team at Vakilsearch is dedicated to assisting consumers in resolving grievances and safeguarding their rights. For individuals facing issues with account activation or unauthorised transactions with Fino Payments Bank, the support provided by Vakilsearch offers a reliable pathway to resolution and protection of consumer interests.

Did you know

Fino Payments Bank employs an asset-light business model in which each Banking Outlet (merchant) caters to the banking and financial requirements of its community. This forms the core of their assisted-digital ecosystem, known as their 'phygital' delivery model, combining both physical and digital elements.

Loss amount between

₹1 - ₹1 lakh

1999

1499+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹1 Lakh– ₹25 Lakhs

3499

2999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹25 Lakh – ₹1 Crore

4999

3999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

Above 1 Crore

9999

7999+gst

What you’ll get

tick

Legal consultation

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Drafting legal notice

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Email & Chat support

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Here’s What You Need to Do About Resolving Complaints Online

  • 1. Step 1: Contact customer service, reach out to using phone, email or website

  • 2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence

  • 3. Step 3: Look into the solution provided by the customer service team

  • 4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.

How to Lodge a Consumer Complaint Against Fino Payments Bank Limited with Vakilsearch

With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Fino Payments Bank Limited . If you find yourself discontented with Fino Payments Bank Limited , take the step to submit a complaint.

Follow these steps to proceed:

  • 1. Navigate to the ‘File a Consumer Complaint’ page

  • 2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered

  • 3. Fill in your personal details and outline the particulars of your grievances

  • 4. Initiate a plea for a refund, replacement, or compensation in relation to the brand

How We Will help you File a Legal Consumer Complaint Against Fino Payments Bank Limited

  • 1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.

  • 2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.

  • 3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.

  • 4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.

Before Initiating a Complaint, Ensure You Complete the Following Procedures

  • 1. First, try resolving the issue through the brand's customer service.

  • 2. Keep a record of all communications, like emails and chats, with their support.

  • 3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.

Why Vakilsearch?

Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.

Legal Network

We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.

Social Network

We can help amplify your issues by starting a social media campaign against Fino Payments Bank Limited, ensuring they take notice.

Business Network

With Vakilsearch, you can quickly get in touch with the right people at Fino Payments Bank Limited. We have a vast database of companies keen on resolving customer issues.

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Not sure about the packages

If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.