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ESAF Small Finance Bank Limited
ESAF Small Finance Bank Limited, a private sector bank with the esteemed approval of the Reserve Bank of India (RBI) to function as a small finance bank, commenced operations in 2017. Nestled in Thrissur, Kerala, the bank embodies a mission to extend affordable and accessible financial services to the underprivileged sections of society, particularly in the unbanked and underbanked regions of India. In pursuit of this noble mission, ESAF Small Finance Bank has encountered consumer complaints, revealing challenges within customer service, account maintenance, and loan disbursement. These concerns highlight the importance of addressing operational issues to better serve the bank's target audience. For consumers navigating these challenges, Vakilsearch stands as a reliable partner. With a team of seasoned lawyers specialising in consumer protection laws, Vakilsearch is well-equipped to handle online consumer complaints. Leveraging our knowledge and expertise, the team at Vakilsearch is dedicated to assisting consumers in resolving grievances and safeguarding their rights. For those facing issues with customer service, account maintenance, or loan disbursement at ESAF Small Finance Bank, the support offered by Vakilsearch provides a dependable pathway to resolution and protection of consumer interests.
Did you know
ESAF Bank has maintained an enduring partnership with NABARD, working together on various initiatives that focus on social and financial inclusion to uplift marginalised segments of society. This particular project was implemented in the states of Kerala and Tamil Nadu.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Here’s What You Need to Do About Resolving Complaints Online
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
How to Lodge a Consumer Complaint Against ESAF Small Finance Bank Limited with Vakilsearch
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from ESAF Small Finance Bank Limited . If you find yourself discontented with ESAF Small Finance Bank Limited , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
How We Will help you File a Legal Consumer Complaint Against ESAF Small Finance Bank Limited
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Why Vakilsearch?
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
Legal Network
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
Social Network
We can help amplify your issues by starting a social media campaign against ESAF Small Finance Bank Limited, ensuring they take notice.
Business Network
With Vakilsearch, you can quickly get in touch with the right people at ESAF Small Finance Bank Limited. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects