Equitas Small Finance Bank Limited

Equitas Small Finance Bank Limited stands as a modern and customer-focused financial institution, dedicated to addressing the financial needs of the underserved and unbanked segments of the population. Originating in 2007 as a microfinance institution, it underwent a transformative shift in 2016 to become a small finance bank. The overarching goal of Equitas Small Finance Bank is to offer a comprehensive array of financial services, covering savings accounts, current accounts, fixed deposits, loans, and insurance. Despite its commitment to financial inclusion, Equitas Small Finance Bank has not been immune to consumer complaints. One prevalent issue reported by customers pertains to challenges in the account opening process. Delays, rejection of applications, and discrepancies in the account opening procedures have been cited, impacting the overall customer experience. Additionally, some customers have expressed dissatisfaction with unexpected charges, ranging from ATM withdrawal fees and SMS alert charges to penalty fees, raising concerns about transparency and communication. In addressing these challenges, Vakilsearch serves as a valuable ally for customers of Equitas Small Finance Bank. With a team of adept lawyers specialising in consumer protection laws, Vakilsearch is well-equipped to handle online consumer complaints. Leveraging our knowledge and expertise, the team at Vakilsearch is dedicated to assisting consumers in resolving grievances and safeguarding their rights. For those facing account opening issues or unexpected charges with Equitas Small Finance Bank, the support provided by Vakilsearch offers a reliable pathway to resolution and protection of consumer interests.