Au Small Finance Bank Limited, colloquially known as Au Bank, stands as a scheduled commercial bank in India with a distinctive journey that commenced in 1996 as a Non-Banking Financial Company (NBFC). The pivotal transformation occurred in 2017 when Au Bank secured a banking license, marking a significant milestone in its evolution. With a dedicated mission to cater to the underbanked and unbanked segments of the Indian population, Au Bank has positioned itself as a key player in the financial landscape, offering a diverse range of financial products and services. Despite its commitment to financial inclusion, Au Bank, like any institution, encounters occasional consumer complaints. One notable concern voiced by customers revolves around delays in loan disbursement. Some patrons have reported extended timelines for receiving the sanctioned loan amount, even after completing all necessary formalities. Addressing such concerns is crucial for Au Bank to ensure a streamlined and efficient customer experience. In the world of consumer protection, Au Bank customers find a reliable ally in Vakilsearch. Equipped with a team of seasoned lawyers specialising in consumer protection laws, Vakilsearch is adept at handling online consumer complaints. Leveraging our extensive knowledge and expertise, the team at Vakilsearch is dedicated to assisting consumers in resolving grievances and safeguarding their rights. For those encountering challenges with Au Bank, the support offered by Vakilsearch provides a valuable avenue for resolution and protection of consumer interests.
Did you know
AU Small Finance Bank has earned acclaim as one of the premier Small Finance Banks in India, distinguished by its comprehensive suite of banking products and services. The array includes a High-Interest Rate Savings Account, Fixed Deposits, Debit Cards, Credit Cards, Retail Loans, Insurance, Investments, and more, positioning the bank as a versatile and reliable financial partner.
Loss amount between
₹1 - ₹1 lakh
1999
₹1499+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹1 Lakh– ₹25 Lakhs
3499
₹2999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
₹25 Lakh – ₹1 Crore
4999
₹3999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Loss amount between
Above 1 Crore
9999
₹7999+gst
What you’ll get
Legal consultation
Drafting legal notice
Email & Chat support
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
1. Step 1: Contact customer service, reach out to using phone, email or website
2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence
3. Step 3: Look into the solution provided by the customer service team
4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.
With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Au Small Finance Bank Limited . If you find yourself discontented with Au Small Finance Bank Limited , take the step to submit a complaint.
Follow these steps to proceed:
1. Navigate to the ‘File a Consumer Complaint’ page
2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered
3. Fill in your personal details and outline the particulars of your grievances
4. Initiate a plea for a refund, replacement, or compensation in relation to the brand
1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.
2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.
3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.
4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.
Before Initiating a Complaint, Ensure You Complete the Following Procedures
1. First, try resolving the issue through the brand's customer service.
2. Keep a record of all communications, like emails and chats, with their support.
3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.
Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.
We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.
We can help amplify your issues by starting a social media campaign against Au Small Finance Bank Limited, ensuring they take notice.
With Vakilsearch, you can quickly get in touch with the right people at Au Small Finance Bank Limited. We have a vast database of companies keen on resolving customer issues.
Not sure about the packages
If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.
Understanding Consumer Rights
Industry-Specific Consumer Complaints
Consumer Complaint Procedures & Legal Aspects