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Abu Dhabi Commercial Bank Ltd.

Abu Dhabi Commercial Bank Ltd. (ADCB) stands as a prominent banking institution in the United Arab Emirates (UAE), offering a diverse range of financial services to its clientele. Despite its well-established status and a robust customer base, ADCB has faced consumer complaints related to its services. A prevalent grievance among customers revolves around the perceived shortcomings in ADCB's customer service. Reports highlight extended waiting times to connect with customer service representatives, coupled with responses that are often deemed insufficient or unhelpful. Furthermore, customers have raised concerns regarding the functionality of the bank's website and mobile app, citing issues with speed and responsiveness, leading to heightened frustration and dissatisfaction. Addressing these concerns, Vakilsearch presents a solution with a team of seasoned lawyers specialising in consumer protection laws. Focused on handling online consumer complaints, Vakilsearch leverages its knowledge and expertise to assist consumers in addressing their grievances and safeguarding their rights. This collaborative effort aligns with ADCB's commitment to resolving customer concerns and elevating the overall banking experience.

Did you know

The transaction solidified ADCB's standing as the third-largest bank in the UAE based on assets. As of September 30, 2023, the Group's total assets amounted to AED 537 billion.

Loss amount between

₹1 - ₹1 lakh

1999

1499+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹1 Lakh– ₹25 Lakhs

3499

2999+gst

What you’ll get

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Legal consultation

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Drafting legal notice

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Email & Chat support

Loss amount between

₹25 Lakh – ₹1 Crore

4999

3999+gst

What you’ll get

tick

Legal consultation

tick

Drafting legal notice

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Email & Chat support

Loss amount between

Above 1 Crore

9999

7999+gst

What you’ll get

tick

Legal consultation

tick

Drafting legal notice

tick

Email & Chat support

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Here’s What You Need to Do About Resolving Complaints Online

  • 1. Step 1: Contact customer service, reach out to using phone, email or website

  • 2. Step 2: Communicate the issue, providing details such as booking information, travel dates, and any relevant evidence

  • 3. Step 3: Look into the solution provided by the customer service team

  • 4. Step 4: If you're not satisfied with the initial response we can help you escalate it to the next level.

How to Lodge a Consumer Complaint Against Abu Dhabi Commercial Bank Ltd. with Vakilsearch

With the assistance of Vakilsearch, you have the opportunity to request a refund, replacement, or compensation from Abu Dhabi Commercial Bank Ltd. . If you find yourself discontented with Abu Dhabi Commercial Bank Ltd. , take the step to submit a complaint.

Follow these steps to proceed:

  • 1. Navigate to the ‘File a Consumer Complaint’ page

  • 2. Select the company name as the subject of your complaint, and provide an in-depth account of the issues you've encountered

  • 3. Fill in your personal details and outline the particulars of your grievances

  • 4. Initiate a plea for a refund, replacement, or compensation in relation to the brand

How We Will help you File a Legal Consumer Complaint Against Abu Dhabi Commercial Bank Ltd.

  • 1. Step 1: Contact Vakilsearch: Talk to our lawyers to know your legal rights and verify your complaint's legitimacy.

  • 2. Step 2: Explain Your Situation: Describe your issues with this firm, ensuring you provide the necessary evidence and specifics.

  • 3. Step 3: Draft and Send a Legal Notice: We'll draft and dispatch a legal notice on your behalf, and then await the brand's reply.

  • 4. Step 4: Initiate Litigation: If the reply isn't satisfactory, we'll take the matter to consumer court, offering complete support.

Before Initiating a Complaint, Ensure You Complete the Following Procedures

  • 1. First, try resolving the issue through the brand's customer service.

  • 2. Keep a record of all communications, like emails and chats, with their support.

  • 3. Collect and keep essential proofs, including bills, payment confirmations, and relevant photos.

Why Vakilsearch?

Vakilsearch has a track record of helping countless consumers find resolutions. By talking to our wide-ranging legal, social, and business connections, you can voice your concerns and get the solutions you seek.

Legal Network

We can send a legal notice or start a case in the consumer forum on your behalf. Our network is filled with skilled and verified lawyers ready to help.

Social Network

We can help amplify your issues by starting a social media campaign against Abu Dhabi Commercial Bank Ltd., ensuring they take notice.

Business Network

With Vakilsearch, you can quickly get in touch with the right people at Abu Dhabi Commercial Bank Ltd.. We have a vast database of companies keen on resolving customer issues.

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Not sure about the packages

If you're still not sure which plan to choose, don't worry. Our lawyers are here there to help. Just reach out to our lawyers today.