MG Motors

Established in 1924 in the United Kingdom, MG, or Morris Garages, holds a storied legacy as a producer of classic British sports cars. In a contemporary context, MG has experienced a renaissance under the ownership of the Chinese automotive giant, SAIC Motor Corporation. This resurgence has been marked by the introduction of a diverse lineup, featuring notable models such as the MG Hector, a compact SUV, and the MG ZS EV, an electric car. While MG's vehicles are celebrated for their affordability and style, the brand has not been immune to challenges. Consumer feedback has highlighted concerns related to after-sales service quality, spare parts availability, and apprehensions about long-term reliability. Acknowledging these issues, MG has proactively addressed them by prioritizing improvements in customer support, product quality, and market presence. This strategic approach is aimed at meeting the expectations of today's discerning consumers and solidifying MG's position in the competitive automotive market. In an effort to foster transparency and responsiveness, MG encourages customers with concerns to file complaints. The brand emphasises a commitment to assisting customers in navigating and resolving issues through a team of experts dedicated to ensuring a satisfactory resolution.