File a Consumer Complaints Online

Q: Can I submit a complaint against an online seller or service provider?

Yes, you can submit a complaint against an online seller or service provider. In fact, there are many resources available specifically for online consumer protection, such as the Better Business Bureau's Online Complaint System, the Federal Trade Commission's Complaint Assistant, and various state and national consumer protection agencies

Q: What happens after I register a complaint?

After you register a complaint, the company will typically review the details and investigate the issue. They may reach out to you for more information or to offer a resolution. If the issue cannot be resolved directly with the company, you may need to escalate the complaint to a third-party consumer protection agency or government organisation.

Q: Do I need a lawyer to file a complaint in Consumer court?

While it is not strictly necessary to have a lawyer to file a complaint in Consumer court, it may be helpful to consult with one to understand your legal rights and options. A lawyer can also help you prepare and present your case effectively.

Q: Can I register a complaint against a foreign company?

Yes, you can register a complaint against a foreign company. However, the process may be more complex and may involve international legal frameworks.

Q: When can a consumer file a complaint?

A consumer can file a complaint when they believe they have been harmed by a product or service that they purchased. This can include issues related to safety, quality, reliability, pricing, advertising, and other aspects of consumer experience.

Q: Can a Consumer court decision be challenged?

Yes, a Consumer court decision can be challenged. However, the process and requirements for challenging a decision will depend on the jurisdiction and legal system in question.

Q: What are the punishments under the Consumer Protection Act?

The punishments under the Consumer Protection Act,2019 can include fines, imprisonment, injunctions, and other forms of legal sanction. These penalties may be imposed on companies or individuals who violate consumer protection laws, regulations, or standards.

Q: Can a customer claim compensation from a company?

Yes, a customer can claim compensation from a company if they have suffered harm or loss as a result of a product or service that they purchased. The amount and nature of compensation will depend on the specifics of the case and the legal requirements and standards in place.

Steps to File Consumer Complaint

Gather Information

To initiate a complaint, our expert in handling complaints will collect all the necessary information from the client.

Choose Forum

Choose the appropriate consumer forum/commission (District, State, or National) based on the value of goods or services purchased or compensation sought.

File a Complaint

Our team of experts will take the necessary steps to file a complaint on your behalf and ensure that you are regularly updated on the progress of the complaint.

Our Dispute Resolution Progress

12K+

Total Companies

3K+

Total Complaints Active

15K+

Total Complaints Resolved

11K+

Refunds

#1 Support in Consumer Complaint

Real Time Support With Our Lawyers

If you have any questions about the process, our team of skilled business advisors is available to assist you over the phone. We will strive to make sure that your experience with our professionals is seamless and hassle-free.

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Active Companies That Care

Empowering hundreds of brands in India to provide quick response and resolution

What Our Customers Have to Say

Resolved

'I was able to obtain a complete refund with your assistance. It's not often that one comes across legitimate platforms like Vakilsearch. I wish nothing but success for Vakilsearch in the future. Your swift and professional responses are greatly appreciated. Thank you.'

by Reema

Resolved

'I had difficulty in obtaining a refund for a cancelled flight. Fortunately, Vakilsearch came to my rescue and helped me get my money back. I am extremely satisfied with the services provided by their team of lawyers and their support staff. Thank you, Vakilsearch!'

by Nisha

Resolved

'I would like to express my gratitude for the proactive approach and quick action taken to address my complaint. Thanks to your swift response, the issue was resolved promptly. Your efforts are greatly appreciated. Thank you for everything.'

by Justin