UP Jansunwai Portal 2024 – Online Complaint & Features

File complaints, provide feedback, and track status in real-time with the government-run platform, UP Jansunwai Portal online

UP Jansunwai Portal App

UP Jansunwai Portal is a platform set up by the Uttar Pradesh government in India, to address public grievances and provide a direct line of communication between the citizens and the government. The platform allows citizens to submit their complaints, suggestions, and feedback directly to the concerned departments, and track the status of their requests in real-time. The objective of the UP Jansunwai Portal online is to improve governance and ensure the timely resolution of citizens’ issues.

How to Complain in UP Jansunwai Portal App?

To file a complaint in the UP Jansunwai Portal, you can follow these steps:

1. Visit the official website of UP Jansunwai Portal: https://jansunwai.up.gov.in/
2. Click on the File Complaint button on the homepage.
3. Fill in the required details in the complaint form, such as personal information, complaint details, and attachments (if any).
4. Select the concerned department from the dropdown menu.
5. Submit the complaint form.
6. Upon submission, you will receive a complaint ID and can track the status of your complaint through the Track Complaint feature on the website.

Types of Complaints to Report under UP Jansunwai Portal

The UP Jansunwai Portal App accepts a wide range of complaints related to various government departments and services.

Some of the common types of complaints that can be reported on the portal include:

1. Civic issues such as poor road conditions, non-functional streetlights, water supply problems, etc.
2. Complaints related to electricity and power supply
3. Complaints related to health services and hospitals
4. Complaints related to education and schools
5. Complaints related to law and order, police services, etc.
6. Complaints related to water resources and irrigation
7. Complaints related to food and civil supplies
8. Complaints related to social welfare and development programs
9. Complaints related to revenue and land records
10. Complaints related to transport and roadways

This is not an exhaustive list, and citizens can report any other complaints or issues relevant to the functioning of the government and its departments through the UP Jansunwai Portal.

Key Highlights UP Jansunwai Portal

Complaints Not Accepted in UP Jansunwai Portal

The UP Jansunwai Portal App has certain guidelines and restrictions in place for the types of complaints that can be filed through the platform.

Some of the complaints that are not accepted in the UP Jansunwai Portal include:

1. Complaints that are frivolous, malicious, or false
2. Complaints that are personal in nature and do not pertain to the public interest
3. Complaints that are related to private businesses or individuals
4. Complaints that are not under the jurisdiction of the Uttar Pradesh government or its departments
5. Complaints that have already been resolved or are being handled through other channels
6. Complaints that are related to sensitive or confidential information, such as national security or personal data
7. Complaints that promote hate speech, violence, or discrimination of any kind

It is important to note that the UP Jansunwai Portal has the discretion to reject any complaint that does not meet its guidelines and may take appropriate action against individuals who misuse the platform.

Checking Complaint Status @jansunwai.up.gov.in

To check the status of a complaint filed through the UP Jansunwai Portal app, you can follow these steps:

1. Visit the official website of UP Jansunwai Portal: https://jansunwai.up.gov.in/
2. Click on the Track Complaint button on the homepage.
3. Enter the complaint ID, mobile number, or email ID used at the time of filing the complaint.
4. Click on the Get Details button to view the status of your complaint.
5. Alternatively, you can also log in to your UP Jansunwai Portal account to view the status of all your complaints. The status will be updated in real-time, and you will be notified through SMS or email whenever there is a change in the status of your complaint.

Features of UP Jansunwai Portal to Remember

1. Easy complaint filing: The portal provides a simple and user-friendly interface to file complaints and provide feedback on a wide range of issues related to government services and departments.
2. Real-time tracking: The portal provides real-time tracking of complaint status, allowing citizens to keep track of the progress of their complaints and receive notifications on any updates.
3. Departmental collaboration: The portal facilitates collaboration between different departments and ensures that complaints are addressed by the relevant authorities in a timely manner.
4. Quick resolution: The portal aims to resolve complaints quickly and efficiently, with a focus on improving government services and addressing citizens’ grievances.
5. Transparent complaint management: The portal provides a transparent complaint management system, with a clear mechanism for complaint resolution and follow-up.

These are some of the key features of the UP Jansunwai Portal that provide citizens with a simple and efficient way to engage with the government and have their complaints and feedback addressed in a timely manner.

It is recommended to check the official UP Jansunwai Portal app for the most up-to-date information and contact details.

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