In this blog, know about the complete procedure of the Real Estate Regulatory Authority (RERA) and filing a complaint in RERA Uttar Pradesh.
The Real Estate Regulation and Authority Act, 2016 (RERA), was established to safeguard homebuyers while boosting real estate. The Rajya Sabha enacted the proposal for this Indian parliament Act on May 1, 2016. It has permitted various states to develop their separate court formalities. This blog will talk about the complete procedure of filing a RERA Complaint Uttar Pradesh. Read on!
You can file RERA complaint Uttar pradesh with UP RERA through the official website, the Lucknow RERA office, or Gautam Buddha Nagar. In addition, they can register complaints by calling the helpline number
How to File a RERA Complaint Uttar Pradesh?
If you find yourself dissatisfied with the services of a builder, agent, or promoter and believe they have not adhered to the regulations set forth in the RERA Act, you have the right to file a RERA Complaint Uttar Pradesh (Uttar Pradesh Real Estate Regulatory Authority). Follow these steps to initiate the complaint process:
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Step 1: Log In to UP RERA Website
Visit the official UP RERA website and log in to your account.
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Step 2: Access Complaints Section
Click on the ‘Complaints’ tab located in the top menu bar.
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Step 3: Register Your Complaint
Select ‘Register Complaint’ to initiate the complaint filing process.
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Step 4: Sign Up or Log In
If you are a new user, sign up using your email address or OTP. Fill in your details, including your name, address, and password.
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Step 5: Provide Necessary Information
Upon signing in, enter essential details such as personal information, the type of complaint, respondent details, and other relevant information.
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Step 6: Pay the Complaint Fee
To register a complaint, a fee of ₹ 1,000 is required. Pay the fee online.
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Step 7: Obtain Complaint Number
After successful payment, the authority will generate a unique complaint number. Keep this number safe as it will be used to track the status of your complaint.
Tracking Your Complaint:
Once your complaint is registered, it’s essential to stay informed about its progress. You can check the status of your complaint through various methods:
- Online: Log in to your UP RERA account and navigate to the ‘Complaints’ section to check the status of your filed complaint.
- Offline: Visit the UP RERA office in person to inquire about the status of your complaint.
- Helpline: Reach out to the designated helpline number provided by UP RERA to get updates on your complaint.
By following these steps and staying engaged with the complaint process, you can ensure that your concerns are addressed and the necessary actions are taken to resolve the issues you have encountered with the builder, agent, or promoter.
How to File a Complaint for Compensation on UP RERA Complaint Portal?
If you seek compensation and wish to file a complaint on the UP RERA complaint portal, follow these step-by-step instructions for a seamless process:
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Step 1: Access the UP RERA Official Portal
Start by visiting the official Uttar Pradesh Real Estate Regulatory Authority (UP RERA) website.
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Step 2: Navigate to the Complaint Section
Locate and click on the ‘Complaints’ section on the homepage.
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Step 3: Select ‘Complaint for Compensation’
On the complaints page, click on the option that specifies ‘Complaint for Compensation.’
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Step 4: Log In or Use OTP for Authentication
To proceed with filing your compensation complaint, log in using your registered email ID and password. Alternatively, you can choose the ‘By OTP’ option for authentication.
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Step 5: Pay the Compensation Complaint Fee
In order to register a complaint for compensation, a nominal fee of ₹ 1,000 is required. Make the payment securely online.
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Step 6: Obtain Your Complaint Number
After successfully paying the fee, the system will generate a unique complaint number. Keep this number safe, as it will serve as a reference to check the status of your compensation complaint.
Checking Your Complaint Status:
Once your compensation complaint is filed, you can monitor its progress and status using the provided complaint number. Here’s how:
- Access Your Account: Log in to your UP RERA account and navigate to the ‘Complaints’ section to view the status of your filed compensation complaint.
- Using the Complaint Number: Use the complaint number generated during the filing process to check the progress of your compensation complaint on the UP RERA portal.
Real Estate Regulatory Authority (RERA) Uttar Pradesh
Shri Rajive Kumar, Chairman, UP Real Estate Regulatory Authority, encouraged project plans and openness in real estate, safeguarded customers’ rights in the real estate sector and created a judicial system for quick dispute resolution(RERA) for RERA Uttar Pradesh
Their team also provides accurate information on the contractor and areas relevant to the real estate sector’s growth and promotion and suggestions to the appropriate government. The real estate authority is given the power to regulate residential and commercial real estate transactions.
This rule mandates builders to file all relevant information with the RERA Uttar Pradesh , including planning, designs, approvals, land registry status, collaborators, and finish date, and subsequently share that information with buyers.
Filing Complaint in Uttar Pradesh Real Estate Regulatory Authority (RERA)
- When you go to the file RERA complaint Uttar pradesh Real Estate Regulatory Authority (RERA) portal to register a case, a message box will ask if you want to use the Dispute settlement Forum. If a user chooses the settlement forum option, it will prompt them to complete various steps, including registering as a new customer and signing in.
- Suppose a customer does not want to consult the settlement forum. In that case, another box will appear, inquiring if there is a previous Real Estate Regulatory Authority (RERA) judgment on that particular topic. The current user must select the ‘No’ category rather than the ‘Yes’ one.
- The subsequent inquiry will be about any ongoing cases in other courts, such as the Local Consumer Court, the State Customer Complaint Grievance Handling Committee, etc.
- Suppose the dispute is proceeding in a courtroom apart from the real estate regulatory authority. In that case, the consumer must select the ‘Yes’ button, which will prompt a notification asking if the complaint can be filed with the UP Real estate regulatory authority. Before filing your claim with Uttar Pradesh Real Estate Regulatory Authority, the consumer must first remove the outstanding matter from the State Consumer Complaint Grievances Committee or any other court.
- If the case is not ongoing in another court, choose ‘No’, and it will ask for information about the claimant, the remedies claimed, money paid to the builder, and so on. Verify and save the data after supplying all of the essential details by file RERA complaint uttar pradesh.
- The final phase is to pay the registration fee of ₹ 1000 only through an online payment getaway or bank transfer. After a successful transaction, an acceptance message must be shown, with the grievance case number visible. Please keep a copy for further use.
Provision for filing Online RERA Complaint Uttar Pradesh
The RERA Complaint Uttar Pradesh has devised an electronic framework for resolving complaints submitted by beneficiaries, developers, and property managers.
- The claimant goes to the RERA Complaint Uttar Pradesh portal and submits a claim by clicking a button on the website’s main page. The claimant needs to pay the charges through an internet payment method.
- The claimant must submit an electronic claim form and is required to supply all payment information as well as supporting documents. He must also submit the necessary documentation in support of his case. This will assist the Board in handling issues in a timely and appropriate manner.
- The system will assign the case to the appropriate RERA Complaint Uttar Pradesh panel based on the site’s location. Gautam Buddha Nagar Judicial Authority is in charge of disputes against projects in the Noida. Claims from areas outside of the Noida, on the other hand, must be addressed to the Lucknow Judicial Council.
- Both the applicant and the responder must get electronic-generated notifications through electronic mail. The issue and any documents will be accessible on the builder’s site. The applicant and the responder must get adequate communication alerts via telephone and electronic mail.
- On the first hearing date, the claimant must submit his answer statement. Using an automated portal ensures the case is resolved on the first court hearing. The claimant can verify the status of their claim by using their case number on the RERA Complaint Uttar Pradesh site. The electronic-generated Issue Statement is generated and posted on both sides’ message boards on the day of the trial. They can look up their assigned court and the order of the problems.
- Both sides must submit their arguments and reasons during the trial, which the Officer In-charge must adequately address. The day’s hearings are placed on the site’s grievance page. The participants will receive a mail notification. The case is usually settled after a few hearings.
- On the date of the bench’s signatures, the settlement agreement will be published on the portal, which will be quickly sent to the participants and displayed on the builder’s site. The parties are automatically notified when the final order is passed and submitted.
The RERA Complaint Uttar Pradesh online portal has an online feature for modifying trial sessions, scheduling future trials, and posting intermediate and end judgments.
Conclusion
Making a petition in RERA Complaint Uttar Pradesh differs from other states’ jurisdictions. The Real estate regulatory authority grievance form has been posted on the portal of all-region federal bodies. The law made the Real Estate Regulatory Agency ensure that property buyers receive quick judgment. The Law also ensures that the buyers receive timely possession of the home from the constructor. For any legal advice reach out to us.
The Uttar Pradesh Real estate regulatory authority helps achieve complete conformity with all demand-based operations, assuring the efficient and timely execution of the complaints registered. Any breach or disobedience of the Real-estate regulatory authority terms by a constructor, owner, builder, or property manager can RERA Complaint Uttar Pradesh Council.
FAQs on RERA Complaint Uttar Pradesh
What does RERA approved mean?
RERA approval signifies that a real estate project or agent complies with the regulations and guidelines set by the Real Estate (Regulation and Development) Act, ensuring transparency, accountability, and fairness in the real estate sector.
What is the new real estate law?
The new real estate law refers to the Real Estate (Regulation and Development) Act (RERA), enacted in 2016 in India. It aims to promote transparency, protect home buyers' interests, and regulate the real estate industry.
When did RERA come into effect?
RERA came into effect on May 1, 2017, to bring about much-needed reforms and standardisation in the real estate sector across India.
What is RERA approved land?
RERA approved land refers to a plot or property that meets the requirements and compliances mandated by the Real Estate (Regulation and Development) Act. It assures buyers that the project follows legal and regulatory guidelines.
What are the benefits of RERA registered property?
RERA registered property offers advantages such as increased transparency, timely project completion, protection against misleading practices, and improved accountability, ensuring a more secure and trustworthy real estate transaction for buyers.
