Benefits of ISO Certification in India
The International Organisation for Standardisation (ISO) has created several quality assurance processes and systems for various types of businesses worldwide. ISO has created several ISO certification series, such as ISO 9000, ISO 14000, ISO 22000, etc. Each of these ISO series represents a different quality assurance process appropriate for a specific industry. For example, the ISO 9000 series addresses quality management standards. It is safe to assume that ISO 9000 series certified companies maintain the same standards for management and delivering quality deliverables and services.
Every trader or business person always has a dream to expand the business and gain the trust of their customers. Business is mainly based on the customers' trust, which can be directly related to its Quality Management System (QMS). ISO, defined as the International Organization for Standardisation, is an International non-government body that consists of 162 member countries. It has evolved ISO 9001 certification, which looks after the quality management system of an organisation. It is a general standard that applies to all organisations irrespective of their size. ISO certification is necessary if the company wishes to tender for public sector work.
The Process of ISO Certification in India
1. Application or contract needs to be created
A contract should be made by both the applicant and the registrar. This contract defines the rights and obligations of both parties, including liability issues, access rights and confidentiality.
2. Review of Documents
The ISO auditor will view all the company quality documents & manuals related to the various procedures & policies followed in the organisation. The present work will help the ISO auditor identify the loopholes against the requirements specified in the ISO standards.
3. Action Plan
After the ISO auditor communicates the loopholes in the company, they need to create an action plan to eliminate these loopholes and prepare a list of the necessary tasks to be performed to bring the required changes to the company.
All the employees should be aware of the ISO standards regarding quality standards and work efficiency.
4. Initial Certification Audit
The initial certification audit is divided into two classifications- Stage 1 and Stage 2
Stage 1: The ISO auditor will audit the required changes made by the company. Auditor will then try to detect the necessary non-conformities in the organisation's procedures and systems to the preferred quality management system. They will divide these non-conformities into major and minor non-conformities. The applicant must prudently assess all these non-conformities and get it done as per the preferred quality standards through modification in the techniques and processes used by the company.
Stage 2: After all the necessary changes are done in the company, the final auditing is done by the auditor. The auditor will check if all the non-conformities have been disregarded or not per ISO quality standards. The final ISO audit report is prepared and forwarded to the registrar if the ISO auditor is contented.
5 . Completion of the ISO Certification
After addressing all the non-conformities, conclusions are put in the ISO audit report. The registrar grants ISO certification.
6. Surveillance Audits
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A surveillance audit is generally conducted to ensure that the company maintains ISO quality standards. It is conducted from time to time.
Main Benefits of Implementing ISO Standards:
- Provides a prospect to escalate the value of the company's activities.
- The progress of the performance in the activities continually.
- Contentment of the customers.
- Devotion to resource management.
- Execution of statutory and regulatory requirements related to goods and services.
- Enhanced management control.
- Cuts costs.
- Entree into the new market.
- Consumers feel secure and safeguarded that they are getting quality products.
- Growth in the market share of the company.