Business AgreementsLegal Advice

Right Ways to Use MSA

The idea is to use a single master agreement to establish the legal terms between the parties, followed by one or more statements of work to agree on project-specific services and payment terms. Read ahead to comprehend what is a master service agreement and right ways to use it.

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A contract may cover a one-time activity between parties, but what if the relationships or conditions are ongoing? A Master Services Agreement (MSA) can simplify future agreements and speed up the negotiation process when signing parties know they will continue to work together in the future.

Additional contracts do not need to be renegotiated with an MSA agreement, and the fundamentals of the initial agreement can be included in all future contracts. While MSA agreements are most commonly used in the technology industry, they are suited for long-term, continuous commercial engagement, including client/vendor contracts, government contracts, and union discussions.

Meaning of MSA Agreement

What is a Master Service Agreement? At its most basic, a master service agreement is a contract between two or more parties that specifies the terms and circumstances that will control all present and future activities and duties.

MSAs are beneficial because they allow parties to prepare for the future while also expediting the ratification of future agreements. This is because MSAs establish a contract framework that serves as the foundation for all subsequent actions.

Some of the fundamental terms of an MSA contract format are as follows;

  • Confidentiality
  • Dispute Resolution Regarding Product Delivery
  • Geography
  • Payment Terms Venue Warranty Intellectual Property Rights Limitations of Liability
  • Workplace Expectations. 

MSA Advantages

An MSA streamlines and simplifies the contract negotiation process. By outlining the transaction’s parameters from the start, both parties establish a business connection while still refining their rights, duties, and expectations. By establishing the base of their business relationship with an MSA, organisations may shift their focus away from the essentials and dive down into the nuances of their contract without jeopardizing the foundational agreement.

It enables the parties to plan for the future and adapt to changes in the business landscape, indicating potential areas of conflict or concern. MSAs can remove the stress of a deadline by allowing parties time to respond and adjust.

Finally, an MSA is ideal for long-term partnerships that require space and security to grow and evolve. An MSA’s flexibility can prevent problems and allow both parties to keep their core relationship even as circumstances change while saving them time and money.

Best Practices when Implementing MSAs

You should start by creating a solid MSA agreement template for your company. You can do it yourself, hire an attorney, or purchase one from a trade group or other resource. 

Here are some suggestions for each of the documents

  • Make it clear in your MSA that SOWs will be employed
  • Specify the term (length) of the MSA and, if relevant, provide renewal provisions. (If there are open SOWs, we frequently include a clause that automatically extends the term past its initial expiration date.)
  • Included in the MSA are all-important legal concerns (for example, default invoice/payment terms, intellectual property ownership, non-disclosure obligations, and so on).
  • Make clear which document (the MSA or the SOW) will take precedence if the two agreements include contradictory wording
  • Make the termination rights under the MSA obvious (sometimes a party can terminate just one SOW, other times, it must be all or none).


Pointers for Drafting an MSA

When a corporation decides to write an MSA document to satisfy the terms and conditions agreed upon between the other party and itself, the following considerations must be considered during the negotiation and drafting process.

When drafting an MSA agreement, keep the following four elements in mind:

  • Any and all legal concerns that either party may face
  • The work that will be done in collaboration by both companies
  • The obligations that the other corporation must fulfill
  • The work that you must perform as a business or group

If the details are given, both parties will be able to honor their end of the master service agreement. Because the corporate environment is full of possible problems, it is critical to decide on prospective concerns ahead of time. Something as simple as a bankrupt third-party vendor could undermine a master service agreement. The two parties must foresee such potential drawbacks to the contract. Some of the disadvantages or problems that both companies may experience are as follows:

  • Delivery and setup: When a product is shipped, the master service agreement should state who is accountable for the initial setup
  • Background checks: Any requirements for prospective recruits who want to work on the project should be included in the master service agreement
  • Estimated costs: The parties should agree on an estimate of the cost of participating in the product’s development
  • Payment methods: One party should advise the other of when it will pay, how frequently it will pay, and how long the payments will continue
  • Insurance: According to the parties’ agreement, all insurance coverage and expenses will be handled. Any setback in the MSA document, if they fail to meet the insurance requirements, would cause complications and potentially lead to a lawsuit
  • Security: Both businesses must agree on who will protect their project or product and pay for it
  • Escrow: The organisations will decide whether to deposit money in a trust and, if so, under what terms the other will be allowed to earn it
  • Project management: Things can go awry if neither side decides who is in control. As a result, determining who is in charge is critical
  • Liabilities and tax responsibilities: The master service agreement must state which company will bear the risk in the event of an occurrence. Otherwise, they’ll be arguing about who’s to blame. Once the taxes have been calculated, the two businesses must decide how to split the tax expenses
  • Legal venue: Which court’s jurisdiction will encompass the dispute settlement procedure if the parties disagree
  • Termination clauses of the agreement: Businesses dissolve frequently. In the event of business divorce, the MSA document describes how the parties should proceed.


Any ongoing commercial connection benefits from master service agreements. A contract template avoids generating a new contract for every action between parties. They work by deciding on key terms and conditions, allowing for changes and revisions.


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