This article examines Punjab citizen services under Government to Citizen (G2C) through the Punjab e-District Sewa.
Overview
The eSewa Punjab Portal aims to provide government services faceless and paperless. Citizens can now expect accountable, cost-effective, accessible, and transparent government services. By removing time-consuming, cumbersome, and non-value-adding steps from the process, Seva enhances citizen service delivery. Reducing the number of visits to avail services facilitates hassle-free delivery and reduces turnaround time and opportunity costs.
Objective of eSewa Punjab
Punjab’s Ministry of Governmental Reforms has launched the Esewa Punjab Network. Consumers have access to a wide range of services on that platform.
Everything can be done online with just a few taps, whether an eSewa Punjab funeral or a birth certificate. A web page like this provides access to goods while eliminating potential eSewa Punjab funeral certificate complications. You can use that gateway to schedule an appointment to attend a Seva Kendra online.
Features of eSewa Punjab Portal
A wide range of features is available to citizens of the state on the eSewa Punjab portal. The following are some of the features:
- The purpose of the system is to facilitate the faster processing of public cases, appeals, and grievances, as well as disseminate information as per the needs of the public
- Among the benefits of using the portal is the ability to receive payments online, request services online, approve services, and receive services online
- With the use of this e-district portal, various online service requests can be made with multiple departments through the internet
- Using the portal, you will be able to get the latest and most accurate information related to the functions and services provided by the eSewa Punjab Government
- The project’s goal was to provide citizens with easy and convenient access to services using Common Service Centres/ Public Facilitation Centres in a remote computing environment.
Services Provided on eSewa Punjab Portal
Government Department services covered by the e-Sewa Punjab portal are listed below:
- The Department of Personnel (Issuance of Residence Certificates)
- Department of Social Welfare (Issuance of Caste Certificates for SCs and OBCs)
- Social Security Department
- Health Department
- Agriculture Department
- The Department of Housing
- The Department of Food and Civil Supplies processes applications for new ration cards, separate ration cards, duplicate ration cards, member guardianship cards, additions to ration cards, and name changes.
- Rural Development and Panchayat Department (Rural Area Certificate)
- Revenue Department
- Birth and Death Certificates (Health and Family Welfare Department)
- Governance Reform Department
- Redressal Department for Pensioners (Grievances)
The Procedure of e-Sewa Punjab Portal Registration
Here are the steps residents of Punjab can follow to register with the Government of e-District Sewa Portal:
Visit the e-Sewa Punjab Portal
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- Step 1: Visit the official e-District Sewa Portal to avail all citizen-centric services.
- Step 2: The second step is for you to select either English or Punjabi as the language on the screen.
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eSewa Punjab New User Registration
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- Step 3: Citizens are required to register with e-District Sewa before they can access the e-District application if they are accessing the portal for the first time.
- Step 4: You can register yourself as a user by clicking on the ‘User Registration option on the portal. The registration page appears on the screen. Please provide the details required by the application, including your name, email address, user identification, password, as well as security questions. Please enter the captcha and click on the submit button once you have entered it.
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eSewa Login into Portal
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- Step 5: Using the generated user id and password, log in to the e-Sewa Punjab portal and apply for the required service.
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Upload Documents
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- Step 6: At this point, you will have to scan and upload all of the supporting documents that are mentioned for the services.
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Make Payment
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- Step 7: Pay the necessary amount through the payment gateway in order to complete the transaction. The application can be submitted as soon as the payment has been made successfully.
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Print Acknowledgement Slip
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- Step 8: Once the e-District application has been submitted, you can print the acknowledgement receipt generated by the application for future reference.
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Track eSewa Punjab Application Status
Through the e-Sewa Punjab application portal, applicants can track their application status by entering the reference number and then clicking on the “Go” button. The status of the application will be displayed on the screen as soon as it has been submitted.
Issuance of Certificate
The applicant must visit the CSC / Suwidha centre and provide the acknowledgement number at that time. By logging into the e-District portal, the authorised operator will retrieve the digitally signed certificate. Applicants who opt for postal delivery will receive a certificate signed by the authorised operator through the post.
Conclusion
It is now possible to access government services from anywhere in the state of Punjab through the Punjab e-District Sewa Portal. Various departments are brought to the people’s doorsteps by utilising this program. After registering on the e-Sewa Punjab Portal, citizens can apply online for any required service. Consequently, citizens no longer have to travel to government offices to obtain government services due to this system. Contact Vakilsearch for assistance from our experts!
