Trends in legal technology

Last Updated at: Jun 24, 2020
Trends in Legal Technology
From 15 May 2020 onwards, the Supreme Court of India has shifted to a filing system powered by Artificial Intelligence (AI). However, guidelines for High Courts and District Courts are yet to be implemented. Once all courts are aligned into this new filing system, India’s courts will be able to reduce the burden of filings and paperwork considerably.


Indian legal industry has always had the impact of the advancement of information technology and has been adopting the practice of digitalization. Many law firms and legal departments have started embracing these technologies and are keeping themselves updated with these recent trends in technology.

The impact of legal technology is quickly changing the practice of law firms and legal departments as they become more conscious of the cost efficiencies being shaped by information technology. Recent developments in legal information technology are also simplifying the development of business processes, new strategies, management structures, conducive and collaborative working arrangements, client relationships and delivery-oriented systems.

The main reasons behind the interrelationship between the legal service providers and their clients are due to Clients’ expectations, New entrants in the market, Productization, Strong price competition, and alternative fee structures, Innovative delivery approaches. Due to this, law firms and legal departments have started to re-strategize their practice operations and models.

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Some of the recent trends in legal technology

Artificial Intelligence

Artificial Intelligence has been able to adopt the system of the legal industry and has been able to reduce the rote tasks. The introduction of Artificial Intelligence to legal technology has transformed the industry as well as digital applications like time-sheet, contract management, research, legal analytics etc.

Client Communication and delivery

Legal technology is giving new possibilities to modernize the lawyer-client relationship. Numerous portals and collaboration platforms are simplifying the systems, virtual presence, and availability, providing faster turn around time, transparency toward the matter status, research and audio or video facility, document sharing along with refined security technology. With advancements in client interactions and communications, which were majorly meant to be personal meetings, calls and letters have now taken a shift towards Facetime to text, video conferencing, online dashboards with MIS, etc.

Cloud Computing

Many law firms and legal departments have started showing major interest in cloud computing and started acquiring cloud-based firm-management software in areas such as document management, knowledge management, case management, client relationship management, and human resources information systems. Virtual computing tools are also assisting with the reductions in fixed costs, and are allowing the lawyers to work remotely either from home, courts, clients’ offices etc. Effective case management applications are also on t

Performance Mapping

Being a service industry, it is vital and precarious for law firms to track the profitability and productivity of the delivery. Factors like client generation, billed hours, billings receipts, etc. have become crucial for practice. Legal technology has made it easy to create such reports and analyze the same. It has become computable to benchmark the groups by mapping their productivity and performance. The legal industry has travelled from manual discretionary performance assessment to automated human resource information systems.

Online legal services

In the recent years, many online platforms have come up which provide prospects to potential clients to connect with the lawyers for simple services ranging from trademark registration, leases, registration and execution of wills, contracts and lease agreements, to dishonoring of cheques, recovering suits, consumer complaints etc.  

These online legal service providers connect lawyers and categorize them as per their practice areas, localities and fee schedules, making it easy for the client to do the cost evaluation apropos sensitivity of the matter.

The Indian legal industry is one of the oldest professions, and it is observing a change with the recent trends in legal technology. From the perspective of clients, the legal services have become low-priced and more accessible, whereas from the perspective of the firm they have become more profitable and productive. By adopting these technological trends it is not only saving money and time but also becoming an enabler in nurturing relationships and assisting the firms to achieve the next level of growth.

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