How to get an ISO certification?

Last Updated at: Dec 03, 2020
ISO Certification
How to get an ISO certification

ISO denotes International Organization for Standardization. ISO is an independent organization which provides standards in terms of safety, quality and efficiency of goods and services provided by businesses. With the growing competition among the business, it is vital to delivering high quality of goods and services in order to sustain in the market. ISO 9001certification helps in improving the business’ credibility and the overall efficiency of the business.

ISO certification process in India

Choosing the form of ISO certification

Firstly, one needs to choose the form of ISO certification required for their business. There are different types of ISO certification available such as ISO 9001 2008 for quality management, ISO 14001 for environmental management, ISO 27001 for information security management, ISO 22008 for food safety management etc.

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Selecting an ISO Certification Body

It is important to note that ISO itself does not provide certification to the organizations and companies. Certification is generally done by external bodies. It is very important that one chooses a credible and recognized certification body. Some of the important points to be remembered while choosing the ISO registrar-

1) Evaluate different ISO 9001 certification service providers.

2) Check if the service providers are following the CASCO standards. CASCO is the ISO committee that works on the issues involving conformity assessment.

3) Check whether it is accredited or not. Accreditation is not obligatory but they must meet the compliances of ISO accreditation bodies.

Get Your Business ISO Certified

Quality documents review

The ISO auditor will view all the quality manuals and documents related to various policies and procedures being followed in the Company. By reviewing the existing work will help the ISO auditor to recognize the possible gaps against the necessities stipulated in the ISO standards.

Action plan

After the ISO auditor communicates the existing gaps in the company, one should prepare an action plan to remove these gaps. One should prepare the list of the required tasks to be performed to bring important changes in the company. All the employees should be made aware of the ISO standards in terms of efficient work and quality standards.

Initial certification audit

The initial certification audit is divided into two categories i.e. stage one and stage two.

Stage one

The ISO auditor will audit the required changes made by you in the company. They will then try to recognize the possible non-conformities in the systems and procedures to the desired quality management system. They will divide these non-conformities into major and minor non-conformities. The applicant must assess all these non-conformities carefully and get it aligned as per the preferred quality standards through modification in the processes and techniques used by the company.

Stage two

After all the necessary changes are done in the company, the ISO auditor does the final auditing. The auditor will check if all the non-conformities have been removed or not as per ISO quality standards. If the auditor is fulfilled, they will prepare the final ISO audit report and forward it to the ISO registrar.

Finishing the ISO certification

After all the non-conformities are addressed and all the conclusions are put in the ISO audit report, the registrar will grant the ISO certification.

Surveillance audits

Surveillance audit is basically conducted to make sure that ISO quality standards are being maintained by the organization. It is conducted on a timely basis.

Costs for ISO Certification process

Cost for getting ISO certification is not constant and varies from company to company. The ISO certification agency calculates the cost of ISO certification individually for every company after considering them on different parameters such as:

1)   Number of employees and processes

2)   Level of risk connected with the scope of services of the organization

3)   Complexity of the management system

4)   Number of working shifts.

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Avani Mishra is a graduate in law from the National Law Institute University, Bhopal. She qualified the Company Secretary course with an All India Rank 1 and is a recipient of the President’s Gold Medal for her academic distinctions. She also holds a B.Com degree with a specialization in Corporate Affairs and Administration.