How to File an FIR Online

Last Updated at: Sep 08, 2022
Latest Update


On March, 2020

As per the latest reports, Indian Railway is looking into facilitating online filing of FIRs by passengers, if they face any harassment during travel. Such FIRs will be integrated into the CCTNS system that allows citizens to lodge FIRs electronically.

How to file an FIR online?

Most people fear to go to the police station when there’s a crime going on. Typically there is a sense that filing a report is a lengthy operation, or that the police are not going to cooperate. But this does not deter us from taking action against a criminal offence.

FIR is also called a First Knowledge Report in plain terms. An FIR is a written document prepared by Indian, Pakistani, and Bangladeshi police. It’s prepared when police are provided details about a cognizable crime committee. Simply put, it is a complaint lodged by the victim of a cognizable crime or by anyone on his or her behalf with the police but anyone can make such a claim to the police either orally or in writing. People may also lodge an FIR online via media.

Technology has opened up gates and given us an opportunity to file complaints and FIRs online, without having to physically go to the police station. It is a hassle-free, easy process, where your complaint is registered within a few clicks. The tedious task has been made easy with the wave of technological invasions. Now all your grievances can be complained against by simply filing the complaint or FIR online. However, this process is not available for all states. But some states have simplified the process by taking it up online. 

What is a complaint and who can file it? 

A complaint is one where you want to report the commission or omission of an act which is an offence under the law for the time being in force. Therefore, any allegation made against any individual person, organization, state-authority would be a complaint. In ordinary circumstances, not all complaints need to be written, a complaint can either be oral or written. Now the question arises as to who can file a complaint? 

The law in our country does not necessarily require us to be the victims of an incident to file a case. This means FIRs can either be lodged by the person who is a victim or the aggrieved due to a particular incident. Alternatively, an FIR can also be filed by a person who is not directly involved in the commission of an offence, nor is affected by it, but has witnessed it. Therefore, merely a witness to the commission of an offence has the locus standi to file a complaint, even if the actual victim does not. 

Should you file an FIR or a criminal complaint? 

FIR means First Information Report. FIR is a written document usually used by the countries of India, Pakistan and Bangladesh. The basic difference between filing an FIR and filing a criminal complaint is that the commission of cognizable offences like murder, rape, dowry death, kidnapping and e-FIR can be preferred. However, when the nature of the offence is such that it is non-cognizable in nature (like assault, cheating, stalking, etc.), then a criminal complaint should be filed. It will be later converted into an FIR after the Magistrate orders so. People can file the complaint through the online medium too. Therefore, e-FIR is available.

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How to file an online FIR in New Delhi:

Step 1:  Go to the official website of the concerned police station. The concerned police station will be depended upon the place of incident you want to complain against. A simple Google search will give you the official website of the police station.  (For example: For Delhi Police, visit the Delhi police official website

Step 2: Generally, in most of the police websites, on the Home page there will be an option, “Service”. Search for the tag and click on it to move further in filing your complaint. 

Step 3: Once you click on the Services tab, there appears a drop-down with many options, These are the different categories of cases. Depending upon the nature of your complaint, select the category which fits you best. 

Step 4: Once you select the appropriate category, you will be redirected to a new page. Here,  you must fill in the details based on the nature of your complaint. Then click the Search/Submit tab. Be very careful with the details and re-check before submitting them. 

Step 5: If you have filled in all the details and submitted, you will receive a copy of the FIR via an email on your registered email address. 

Significant things to bear in mind while filing FIR:

When filing an FIR you must fill in the personal data. There will be the following options:

  • Enter the name of the complainant: fill in the name of the person wishing to lodge the e-FIR.
  • Enter the name of the father/mother: Fill out the name of the parents of the complainant.
  • Enter the Address of the complainant– Enter the full address.
  • Enter the telephone number of the plaintiff- the mobile number works for the plaintiff.
  • Enter the email ID of the complainant: Email-ID is relevant as you will receive a copy of your e-FIR by email for verification.

FIR information can not be changed: You can not change the contents of the FIR until you file an FIR. On the other hand, at any point afterwards, you may give the police additional details.

Which states provide online filing of FIRs?

The following states allow e-FIRs to be filed online by the complainants. 

  • Tamil Nadu
  • Himachal Pradesh
  • Jharkhand
  • Maharashtra
  • New Delhi
  • Madhya Pradesh
  • Haryana
  • Odisha
  • Bangaluru city
  • Patna city
  • Kolkata city

The process of filing an FIR online in all these states is more or less similar, just visit their official police services website and search for the tab of filing a complaint or FIR. Keep all your details ready and make sure you submit them correctly.