2012
A tiny team working out of a small office in Chennai started out ambitiously, offering a wide range of services, covering company incorporation, intellectual property and legal documentation, some of which would go on to capture 1% of the Indian market. Started to build strong relations with chartered accountants, company secretaries and lawyers around India.
2013
The team size tripled and began an aggressive push towards improving processes, by, for example, introducing a Customer Relationship Management System, which continues to give us customer satisfaction numbers of above 90%. Serviced over 35,000 customers in the year, a huge improvement over the previous year.
2014
Significantly ramped up the technology effort, so that our clients have a smooth experience. Increased our list services, to include accounting and government filings, so that businesses and individuals can rely on us completely for legal services. Also managed to achieve 300% year-on-year growth for the third consecutive year, setting up a very exciting 2015.
2015
With a team of 140, we now operate out of offices in Chennai, Bengaluru and Hyderabad, have representatives in Mumbai and Delhi, and over 100 affiliates across India. We're looking to simplify legal even further for our 120,000+ customers by offering fully self-service platforms for major legal services.
2016
Now operating a completely self-serve platform online, where customers can seek advice, add their legal requirements to a cart and pay for it online, we have vastly improved our ability to serve many customers at once. We have now grown our team to over 200 and have increased our reach to many tier-II and -III for delivery of localised services. Simultaneously, we are building a marketplace that will connect all Indian citizens to lawyers and other professionals in their vicinity, and an app to enable lawyers to manage their practice in a tech-savvy manner.
